Providing coordinated, effective, transparent, fair, citizen-oriented and high-quality services within the Metropolitan Municipality’s jurisdiction.



To be an exemplary municipality in Turkey and in the World by maintaining its leading and pioneering position.



•        To offer municipality services to everyone without compromising on law, justice and integrity,

•        To use public funding effectively,

•        To be brave and determined in protecting civil rights,

•        To be open and transparent in decision-making and implementation processes,

•        To aim for sustainability, high quality and persistency in all services,

•        To promote participation by sustaining citizen-municipality cooperation,

•        To work in coordination with other institutions, organizations and NGOs,

•        To prioritize projects that benefit the whole city,

•        To respond to the citizens’ needs in a fast and effective manner.