Providing coordinated, effective, transparent, fair, citizen-oriented and high-quality services within the Metropolitan Municipality’s jurisdiction.
To be an exemplary municipality in Turkey and in the World by maintaining its leading and pioneering position.
• To offer municipality services to everyone without compromising on law, justice and integrity,
• To use public funding effectively,
• To be brave and determined in protecting civil rights,
• To be open and transparent in decision-making and implementation processes,
• To aim for sustainability, high quality and persistency in all services,
• To promote participation by sustaining citizen-municipality cooperation,
• To work in coordination with other institutions, organizations and NGOs,
• To prioritize projects that benefit the whole city,
• To respond to the citizens’ needs in a fast and effective manner.